Return Policy

Effective Date: August 31, 2026

All Sales Are Final

Because our products are worn on the head, and out of respect for the hygiene and safety of every customer, all sales are final. We do not accept returns or exchanges for reasons of fit, color, change of mind, or buyer's remorse.

Please review the product photos, description, and sizing (Regular / Large, where offered) carefully before ordering. If you have a question about a product, contact us before you buy at smth.dfrnt2025@gmail.com.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, has a manufacturing defect, or is not the item you ordered, we'll make it right. Email us at smth.dfrnt2025@gmail.com within 7 days of delivery with:

Once we've reviewed the claim, we'll send a replacement (subject to availability) or issue a full refund, including any shipping you paid. You will not be charged for return shipping on a defective or incorrect item.

Refunds

Approved refunds are issued to your original payment method. Please allow 5–10 business days for the funds to appear on your statement after we process the refund; timing depends on your bank or card issuer. We'll email you a confirmation when the refund is issued.

Order Cancellations

If you need to cancel an order, email us as soon as possible at smth.dfrnt2025@gmail.com. We can only cancel an order if it has not yet shipped. Once an order is in transit it cannot be canceled and the all-sales-final policy applies.

Lost or Stolen Packages

Once an order is handed to the carrier and marked delivered by tracking, DFRNT is not responsible for packages that are lost or stolen after delivery. If tracking shows a problem in transit, contact us and we'll help you file a claim with the carrier.

Questions

Reach us any time at smth.dfrnt2025@gmail.com.